Sometimes, It’s just best to sit and listen. There are some great talks and gatherings in our area, should they be method-oriented or tech-related. When topic is good and speaker is also, it’s time to stop, look and listen. The idea is to learn and share, so we get a better understanding of what comes our way, why it’s happening and how to grow with change. Once mastered (it usually implies much more than a 45 minutes talk), these new concepts / methods / techniques will help us making happy customers.